.ipsBox__header .ipsBadge{cursor:pointer;text-decoration:none;transition:all 0.15s ease;}.ipsBox__header .ipsBadge:hover{opacity:0.85;transform:translateY(-1px);}.stSupportTicketRow{transition:background-color 0.15s ease;padding:1rem 1.25rem !important;}.stSupportTicketRow:hover{background-color:var(--theme-area-bg-hover);}.stSupportTicketRow .ipsDataList__title{margin:0 0 0.25rem 0;font-size:1rem;font-weight:500;}.stSupportTicketRow .ipsDataList__title a{color:var(--theme-link-color);}.stSupportTicketRow .ipsDataList__meta{color:var(--theme-text-light);font-size:0.85rem;}.stSupportTicketIcon{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:8px;font-size:1rem;}.stSupportTicketIcon--open{background-color:#dbeafe;color:#2563eb;}.stSupportTicketIcon--awaiting_staff{background-color:#fef3c7;color:#d97706;}.stSupportTicketIcon--awaiting_user{background-color:#e0e7ff;color:#4f46e5;}.stSupportTicketIcon--resolved{background-color:#d1fae5;color:#059669;}.stSupportTicketIcon--closed{background-color:#f3f4f6;color:#6b7280;}.stSupportEmptyState{padding:4rem 2rem;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;}.stSupportEmptyState__icon{color:var(--theme-text-light);opacity:0.4;margin-bottom:1.5rem;}.stSupportEmptyState h3{font-weight:600;}.stSupportEmptyState p{margin-bottom:0;}.stSupportEmptyState .ipsButton{margin-top:2rem;}.stSupportTicketList{margin:0;padding:0;list-style:none;}.stSupportTicketItem{display:flex;align-items:flex-start;gap:1rem;padding:1rem;border-bottom:1px solid var(--theme-area-border);transition:background-color 0.15s ease;}.stSupportTicketItem:hover{background-color:var(--theme-area-bg-hover);}.stSupportTicketItem:last-child{border-bottom:none;}.stSupportTicketItem__id{flex-shrink:0;min-width:50px;font-weight:600;color:var(--theme-text-light);}.stSupportTicketItem__content{flex:1;min-width:0;}.stSupportTicketItem__title{font-size:1rem;font-weight:500;margin:0 0 0.25rem 0;word-break:break-word;}.stSupportTicketItem__title a{color:var(--theme-link-color);text-decoration:none;}.stSupportTicketItem__title a:hover{text-decoration:underline;}.stSupportTicketItem__meta{display:flex;flex-wrap:wrap;align-items:center;gap:0.5rem;font-size:0.85rem;color:var(--theme-text-light);}.stSupportTicketItem__badges{display:flex;flex-wrap:wrap;gap:0.5rem;flex-shrink:0;}.stSupportStatus{display:inline-block;padding:0.25rem 0.75rem;border-radius:999px;font-size:0.75rem;font-weight:600;text-transform:uppercase;letter-spacing:0.025em;}.stSupportStatus--open{background-color:#e0f2fe;color:#0369a1;}.stSupportStatus--awaiting_staff{background-color:#fef3c7;color:#b45309;}.stSupportStatus--awaiting_user{background-color:#e0e7ff;color:#4338ca;}.stSupportStatus--resolved{background-color:#d1fae5;color:#047857;}.stSupportStatus--closed{background-color:#f3f4f6;color:#6b7280;}.stSupportPriority{display:inline-block;padding:0.25rem 0.75rem;border-radius:4px;font-size:0.75rem;font-weight:600;color:#fff;}.stSupportTicketView{display:grid;grid-template-columns:1fr 320px;gap:1.5rem;}@media (max-width:960px){.stSupportTicketView{grid-template-columns:1fr;}}.stSupportTicketView__main{min-width:0;}.stSupportTicketView__sidebar{min-width:0;}.stSupportTicketHeader{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:1.5rem;padding-bottom:1rem;border-bottom:1px solid var(--theme-area-border);}.stSupportTicketHeader__title{font-size:1.5rem;font-weight:600;margin:0 0 0.5rem 0;line-height:1.3;}.stSupportTicketHeader__meta{display:flex;flex-wrap:wrap;gap:0.5rem;font-size:0.875rem;color:var(--theme-text-light);}.stSupportReply{margin-bottom:1rem;border:1px solid var(--theme-area-border);border-radius:8px;overflow:hidden;}.stSupportReply--staff{border-left:3px solid #3b82f6;}.stSupportReply__header{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:0.75rem 1rem;background-color:var(--theme-area-bg-light);border-bottom:1px solid var(--theme-area-border);}.stSupportReply__author{display:flex;align-items:center;gap:0.5rem;}.stSupportReply__authorPhoto{width:32px;height:32px;border-radius:50%;object-fit:cover;}.stSupportReply__authorName{font-weight:500;}.stSupportReply__date{font-size:0.85rem;color:var(--theme-text-light);}.stSupportReply__content{padding:1rem;}.stSupportStaffPanel{position:sticky;top:1rem;}.stSupportStaffPanel__section{margin-bottom:1rem;}.stSupportStaffPanel__section:last-child{margin-bottom:0;}.stSupportStaffPanel__label{display:block;margin-bottom:0.375rem;font-size:0.85rem;font-weight:500;color:var(--theme-text-light);}.stSupportNote{padding:0.75rem;margin-bottom:0.75rem;background-color:#fffbeb;border:1px solid #fde68a;border-radius:6px;}.stSupportNote:last-of-type{margin-bottom:1rem;}.stSupportNote__header{display:flex;align-items:center;justify-content:space-between;margin-bottom:0.5rem;}.stSupportNote__author{font-weight:500;font-size:0.875rem;}.stSupportNote__date{font-size:0.75rem;color:var(--theme-text-light);}.stSupportNote__content{font-size:0.875rem;line-height:1.5;}.stSupportLog{margin:0;padding:0;list-style:none;}.stSupportLog__item{display:flex;gap:0.75rem;padding:0.5rem 0;font-size:0.85rem;border-bottom:1px dashed var(--theme-area-border);}.stSupportLog__item:last-child{border-bottom:none;}.stSupportLog__icon{flex-shrink:0;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:50%;background-color:var(--theme-area-bg-light);font-size:0.75rem;color:var(--theme-text-light);}.stSupportLog__content{flex:1;min-width:0;}.stSupportLog__date{font-size:0.75rem;color:var(--theme-text-light);}.stSupportDashboard__header{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:1rem;margin-bottom:1rem;}.stSupportDashboard__filters{display:flex;flex-wrap:wrap;gap:0.5rem;}.stSupportDashboard__stats{display:grid;grid-template-columns:repeat(auto-fit, minmax(150px, 1fr));gap:1rem;margin-bottom:1.5rem;}.stSupportDashboard__stat{padding:1rem;text-align:center;background-color:var(--theme-area-bg);border-radius:8px;border:1px solid var(--theme-area-border);}.stSupportDashboard__statValue{font-size:2rem;font-weight:600;line-height:1;margin-bottom:0.25rem;}.stSupportDashboard__statLabel{font-size:0.85rem;color:var(--theme-text-light);}.stSupportCreateForm{max-width:720px;}.stSupportCreateForm .ipsFieldRow{margin-bottom:1rem;}.stSupportQuickReply{margin-top:1.5rem;padding:1rem;background-color:var(--theme-area-bg);border:1px solid var(--theme-area-border);border-radius:8px;}.stSupportQuickReply__title{font-weight:500;margin-bottom:1rem;}.stSupportEmpty{padding:3rem 1.5rem;text-align:center;}.stSupportEmpty__icon{font-size:3rem;color:var(--theme-text-light);margin-bottom:1rem;opacity:0.5;}.stSupportEmpty__title{font-size:1.25rem;font-weight:500;margin-bottom:0.5rem;}.stSupportEmpty__text{color:var(--theme-text-light);margin-bottom:1.5rem;}.stSupportText--light{color:var(--theme-text-light);}.stSupportText--small{font-size:0.85rem;}.stSupportFlex{display:flex;align-items:center;gap:0.5rem;}.stSupportFlex--between{justify-content:space-between;}.stSupportMargin--bottom{margin-bottom:1rem;}.stSupportMargin--bottomLarge{margin-bottom:1.5rem;}.stSupportHeader{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:1.5rem;}.stSupportHeader .ipsPageHeader__row{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;width:100%;gap:1rem;}.stSupportHeader .ipsPageHeader__primary{flex:1;min-width:200px;}.stSupportHeader__title{margin:0;font-size:1.75rem;font-weight:600;line-height:1.2;}.stSupportHeader__subtitle{margin:0.25rem 0 0 0;font-size:0.9rem;color:var(--theme-text-light);}.stSupportHeader__actions{display:flex;flex-wrap:wrap;gap:0.5rem;align-items:center;justify-content:flex-end;flex-shrink:0;}.stSupportHeader__btn{min-width:auto;padding:0.5rem 1rem;font-size:0.875rem;justify-content:center;text-align:center;}.stSupportHeader__btn--dashboard{min-width:0;}.stSupportHeader__btn--index{min-width:0;}.stSupportFilters{display:flex;flex-wrap:wrap;align-items:center;gap:0.5rem;padding:0.75rem 1rem;background-color:var(--theme-area-bg-light);border-bottom:1px solid var(--theme-area-border);}.stSupportFilters__tabs{display:flex;align-items:center;flex-wrap:wrap;gap:0.25rem;flex:1;}.stSupportFilters__tabs > .stSupportPresence{margin-left:auto;display:flex;align-items:center;flex-shrink:0;}.stSupportFilters__tabs > .stSupportPresence .ipsLiveActivity--presence{white-space:nowrap;}.stSupportFilters__tab{display:inline-flex;align-items:center;gap:0.375rem;padding:0.5rem 0.875rem;font-size:0.875rem;font-weight:500;color:var(--theme-text-light);background:transparent;border:none;border-radius:6px;cursor:pointer;transition:all 0.15s ease;text-decoration:none;}.stSupportFilters__tab:hover{color:var(--theme-text-color);background-color:var(--theme-area-bg);}.stSupportFilters__tab--active{color:var(--theme-text-color);background-color:var(--theme-area-bg);box-shadow:0 1px 2px rgba(0,0,0,0.05);}.stSupportFilters__count{display:inline-flex;align-items:center;justify-content:center;min-width:1.25rem;height:1.25rem;padding:0 0.375rem;font-size:0.7rem;font-weight:600;color:#fff;background-color:#6b7280;border-radius:999px;}.stSupportFilters__tab--active .stSupportFilters__count{background-color:#2563eb;color:#fff;}.stSupportFilters__count--open{background-color:#3b82f6;}.stSupportFilters__count--awaiting{background-color:#f59e0b;}.stSupportFilters__search{display:flex;align-items:center;gap:0.5rem;}.stSupportFilters__searchInput{padding:0.375rem 0.75rem;font-size:0.875rem;border:1px solid var(--theme-area-border);border-radius:6px;background-color:var(--theme-area-bg);min-width:180px;}.stSupportFilters__searchInput:focus{outline:none;border-color:var(--theme-link-color);}.stTicketCard{display:flex;align-items:flex-start;gap:1rem;padding:1.125rem 1.25rem;border-bottom:1px solid rgba(0, 0, 0, 0.06);transition:background-color 0.15s ease;position:relative;}.stTicketCard::after{content:'';position:absolute;bottom:0;left:1.25rem;right:1.25rem;height:1px;background:linear-gradient(to right, transparent, var(--theme-area-border) 10%, var(--theme-area-border) 90%, transparent);opacity:0.6;}.stTicketCard:last-child::after{display:none;}.stTicketCard:hover{background-color:var(--theme-area-bg-hover);}.stTicketCard:last-child{border-bottom:none;}.stTicketCard__icon{flex-shrink:0;display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:10px;font-size:1.125rem;}.stTicketCard__icon--open{background-color:#dbeafe;color:#2563eb;}.stTicketCard__icon--awaiting_user{background-color:#ede9fe;color:#7c3aed;}.stTicketCard__icon--awaiting_staff{background-color:#fef3c7;color:#d97706;}.stTicketCard__icon--resolved{background-color:#dcfce7;color:#16a34a;}.stTicketCard__icon--closed{background-color:#f3f4f6;color:#6b7280;}[data-ips-scheme="dark"] .stTicketCard__icon--open{background-color:rgba(59, 130, 246, 0.2);color:#60a5fa;}[data-ips-scheme="dark"] .stTicketCard__icon--awaiting_user{background-color:rgba(124, 58, 237, 0.2);color:#a78bfa;}[data-ips-scheme="dark"] .stTicketCard__icon--awaiting_staff{background-color:rgba(245, 158, 11, 0.2);color:#fbbf24;}[data-ips-scheme="dark"] .stTicketCard__icon--resolved{background-color:rgba(34, 197, 94, 0.2);color:#4ade80;}[data-ips-scheme="dark"] .stTicketCard__icon--closed{background-color:rgba(107, 114, 128, 0.2);color:#9ca3af;}.stTicketCard__main{flex:1;min-width:0;}.stTicketCard__title{margin:0 0 0.5rem 0;font-size:1.125rem;font-weight:600;line-height:1.35;}.stTicketCard__title a{color:var(--theme-text-color);text-decoration:none;}.stTicketCard__title a:hover{color:var(--theme-link-color);text-decoration:underline;}.stTicketCard__meta{display:flex;flex-wrap:wrap;align-items:center;gap:0.25rem 0.75rem;font-size:0.6875rem;color:var(--theme-text-light);}.stTicketCard__metaItem{display:inline-flex;align-items:center;gap:0.1875rem;}.stTicketCard__metaItem i{font-size:0.625rem;opacity:0.5;width:0.75rem;text-align:center;}.stTicketCard__metaItem--assigned{color:#16a34a;}.stTicketCard__metaItem--unassigned{color:#9ca3af;font-style:italic;}.stTicketCard__badges{display:flex;flex-direction:column;align-items:flex-end;gap:0.375rem;flex-shrink:0;}.stTicketCard__activity{flex-shrink:0;text-align:right;min-width:120px;}.stTicketCard__lastReply{display:flex;flex-direction:column;align-items:flex-end;gap:0.125rem;}.stTicketCard__replyBy{font-size:0.6875rem;text-transform:uppercase;letter-spacing:0.03em;color:var(--theme-text-light);opacity:0.8;}.stTicketCard__replyBy i{margin-right:0.25rem;}.stTicketCard__replyTime{font-size:0.8125rem;color:var(--theme-text-color);font-weight:500;}.stTicketCard__replyBy--none{font-style:italic;opacity:0.6;}.stStatusBadge{display:inline-flex;align-items:center;gap:0.25rem;padding:0.25rem 0.625rem;border-radius:999px;font-size:0.6875rem;font-weight:600;text-transform:uppercase;letter-spacing:0.03em;}.stStatusBadge--open{background-color:#dbeafe;color:#1d4ed8;}.stStatusBadge--awaiting_user{background-color:#ede9fe;color:#7c3aed;}.stStatusBadge--awaiting_staff{background-color:#fef3c7;color:#b45309;}.stStatusBadge--resolved{background-color:#dcfce7;color:#15803d;}.stStatusBadge--closed{background-color:#f3f4f6;color:#4b5563;}[data-ips-scheme="dark"] .stStatusBadge--open{background-color:rgba(59, 130, 246, 0.2);color:#60a5fa;}[data-ips-scheme="dark"] .stStatusBadge--awaiting_user{background-color:rgba(124, 58, 237, 0.2);color:#a78bfa;}[data-ips-scheme="dark"] .stStatusBadge--awaiting_staff{background-color:rgba(245, 158, 11, 0.2);color:#fbbf24;}[data-ips-scheme="dark"] .stStatusBadge--resolved{background-color:rgba(34, 197, 94, 0.2);color:#4ade80;}[data-ips-scheme="dark"] .stStatusBadge--closed{background-color:rgba(107, 114, 128, 0.2);color:#9ca3af;}.stPriorityBadge{display:inline-flex;align-items:center;gap:0.25rem;padding:0.25rem 0.5rem;border-radius:4px;font-size:0.6875rem;font-weight:600;text-transform:uppercase;letter-spacing:0.03em;}.stPriorityBadge--low{background-color:#dcfce7;color:#15803d;}.stPriorityBadge--normal{background-color:#dbeafe;color:#1d4ed8;}.stPriorityBadge--high{background-color:#ffedd5;color:#c2410c;}.stPriorityBadge--urgent{background-color:#fee2e2;color:#b91c1c;}[data-ips-scheme="dark"] .stPriorityBadge--low{background-color:rgba(34, 197, 94, 0.2);color:#4ade80;}[data-ips-scheme="dark"] .stPriorityBadge--normal{background-color:rgba(59, 130, 246, 0.2);color:#60a5fa;}[data-ips-scheme="dark"] .stPriorityBadge--high{background-color:rgba(234, 88, 12, 0.2);color:#fb923c;}[data-ips-scheme="dark"] .stPriorityBadge--urgent{background-color:rgba(220, 38, 38, 0.25);color:#f87171;}.stEmptyState{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:4rem 2rem;text-align:center;}.stEmptyState__icon{display:flex;align-items:center;justify-content:center;width:80px;height:80px;margin-bottom:1.5rem;border-radius:50%;background-color:var(--theme-area-bg-light);color:var(--theme-text-light);font-size:2rem;opacity:0.6;}.stEmptyState__title{margin:0 0 0.5rem 0;font-size:1.25rem;font-weight:600;color:var(--theme-text-color);}.stEmptyState__description{margin:0 0 1.5rem 0;font-size:0.9375rem;color:var(--theme-text-light);max-width:400px;}.stEmptyState .ipsButton{margin-top:0.5rem;}.stTicketList{margin:0;padding:0;list-style:none;}.stDashboardSummary{display:grid;grid-template-columns:repeat(auto-fit, minmax(140px, 1fr));gap:1rem;padding:1rem;background-color:var(--theme-area-bg-light);border-bottom:1px solid var(--theme-area-border);}.stDashboardSummary__item{display:flex;flex-direction:column;align-items:center;padding:0.75rem;background-color:var(--theme-area-bg);border-radius:8px;text-align:center;}.stDashboardSummary__value{font-size:1.75rem;font-weight:700;line-height:1;margin-bottom:0.25rem;}.stDashboardSummary__value--open{color:#2563eb;}.stDashboardSummary__value--awaiting{color:#ea580c;}.stDashboardSummary__value--resolved{color:#16a34a;}.stDashboardSummary__label{font-size:0.75rem;color:var(--theme-text-light);text-transform:uppercase;letter-spacing:0.03em;}.stQuickActions{display:flex;flex-wrap:wrap;align-items:center;gap:0.5rem;padding:0.75rem 1rem;background-color:var(--theme-area-bg);border-bottom:1px solid var(--theme-area-border);}.stQuickActions__label{font-size:0.8125rem;font-weight:500;color:var(--theme-text-light);margin-right:0.5rem;}.stStaffDashboard{display:flex;flex-direction:column;gap:1rem;}.stDashboardStats{display:grid;grid-template-columns:repeat(4, 1fr);gap:1rem;}.stDashboardStats__card{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:1.25rem 1rem;background-color:var(--theme-area-bg);border:2px solid var(--theme-area-border);border-radius:12px;text-decoration:none;transition:all 0.2s ease;position:relative;overflow:hidden;}.stDashboardStats__card:hover{border-color:var(--theme-link-color);transform:translateY(-2px);}.stDashboardStats__card--active{border-color:var(--theme-link-color);background-color:var(--theme-area-bg-light);}.stDashboardStats__card--alert{border-color:#ea580c;background-color:#fff7ed;}[data-ips-scheme="dark"] .stDashboardStats__card--alert{background-color:rgba(234, 88, 12, 0.15);border-color:#ea580c;}.stDashboardStats__card--alert:hover{border-color:#c2410c;}.stDashboardStats__card--open{border-color:#0284c7;background-color:#f0f9ff;}[data-ips-scheme="dark"] .stDashboardStats__card--open{background-color:rgba(2, 132, 199, 0.15);border-color:#0284c7;}.stDashboardStats__card--open:hover{border-color:#0369a1;}.stDashboardStats__card--waiting{border-color:#7c3aed;background-color:#ede9fe;}[data-ips-scheme="dark"] .stDashboardStats__card--waiting{background-color:rgba(124, 58, 237, 0.15);border-color:#7c3aed;}.stDashboardStats__card--waiting:hover{border-color:#6d28d9;}.stDashboardStats__card--mine{border-color:#3b82f6;background-color:#eff6ff;}[data-ips-scheme="dark"] .stDashboardStats__card--mine{background-color:rgba(59, 130, 246, 0.15);border-color:#3b82f6;}.stDashboardStats__card--mine:hover{border-color:#2563eb;}.stDashboardStats__value{font-size:2.5rem;font-weight:700;line-height:1;color:var(--theme-text-color);margin-bottom:0.25rem;}.stDashboardStats__card--alert .stDashboardStats__value{color:#c2410c;}[data-ips-scheme="dark"] .stDashboardStats__card--alert .stDashboardStats__value{color:#fb923c;}.stDashboardStats__card--open .stDashboardStats__value{color:#0369a1;}[data-ips-scheme="dark"] .stDashboardStats__card--open .stDashboardStats__value{color:#38bdf8;}.stDashboardStats__card--waiting .stDashboardStats__value{color:#6d28d9;}[data-ips-scheme="dark"] .stDashboardStats__card--waiting .stDashboardStats__value{color:#a78bfa;}.stDashboardStats__card--mine .stDashboardStats__value{color:#1d4ed8;}[data-ips-scheme="dark"] .stDashboardStats__card--mine .stDashboardStats__value{color:#60a5fa;}.stDashboardStats__label{font-size:0.75rem;font-weight:500;color:var(--theme-text-light);text-transform:uppercase;letter-spacing:0.03em;text-align:center;}[data-ips-scheme="dark"] .stDashboardStats__card--alert .stDashboardStats__label{color:#fb923c;}[data-ips-scheme="dark"] .stDashboardStats__card--open .stDashboardStats__label{color:#38bdf8;}[data-ips-scheme="dark"] .stDashboardStats__card--waiting .stDashboardStats__label{color:#a78bfa;}[data-ips-scheme="dark"] .stDashboardStats__card--mine .stDashboardStats__label{color:#60a5fa;}.stDashboardStats__sublabel{font-size:0.625rem;color:var(--theme-text-light);opacity:0.7;margin-top:0.125rem;}.stDashboardStats__icon{position:absolute;top:0.75rem;right:0.75rem;font-size:1rem;opacity:0.3;color:var(--theme-text-light);}.stDashboardStats__card--alert .stDashboardStats__icon{color:#ea580c;opacity:0.5;}[data-ips-scheme="dark"] .stDashboardStats__card--alert .stDashboardStats__icon{color:#fb923c;}.stDashboardStats__card--open .stDashboardStats__icon{color:#0284c7;opacity:0.5;}[data-ips-scheme="dark"] .stDashboardStats__card--open .stDashboardStats__icon{color:#38bdf8;}.stDashboardStats__card--waiting .stDashboardStats__icon{color:#7c3aed;opacity:0.5;}[data-ips-scheme="dark"] .stDashboardStats__card--waiting .stDashboardStats__icon{color:#a78bfa;}.stDashboardStats__card--mine .stDashboardStats__icon{color:#3b82f6;opacity:0.5;}[data-ips-scheme="dark"] .stDashboardStats__card--mine .stDashboardStats__icon{color:#60a5fa;}.stDashboardStats__card--mine .stDashboardStats__sublabel{color:#3b82f6;opacity:0.8;}[data-ips-scheme="dark"] .stDashboardStats__card--mine .stDashboardStats__sublabel{color:#60a5fa;}.stQuickStats{display:flex;flex-wrap:wrap;align-items:center;gap:1.5rem;padding:0.75rem 1rem;background-color:var(--theme-area-bg);border-radius:8px;font-size:0.8125rem;}.stQuickStats__item{display:inline-flex;align-items:center;gap:0.5rem;color:var(--theme-text-light);}.stQuickStats__item i{opacity:0.6;}.stQuickStats__item strong{color:var(--theme-text-color);}.stQuickStats__item--urgent{color:#dc2626;font-weight:500;}.stQuickStats__item--urgent i{opacity:1;}.stStaffFilters{display:flex;flex-direction:column;gap:0.75rem;padding:1rem;background-color:var(--theme-area-bg-light);border-bottom:1px solid var(--theme-area-border);}.stStaffFilters__row{display:flex;flex-wrap:wrap;align-items:center;gap:1rem;}.stStaffFilters__row > .stStaffPresenceRow{margin-left:auto;display:flex;align-items:center;flex-shrink:0;}.stStaffFilters__row > .stStaffPresenceRow .ipsLiveActivity--presence{white-space:nowrap;}.stStaffFilters__group{display:flex;align-items:center;gap:0.5rem;}.stStaffFilters__label{font-size:0.75rem;font-weight:600;color:var(--theme-text-light);text-transform:uppercase;letter-spacing:0.03em;white-space:nowrap;flex-shrink:0;margin-right:0.25rem;}.stStaffFilters__options{display:flex;flex-wrap:wrap;gap:0.25rem;}.stStaffFilters__group .ipsInput--select{min-width:150px;}.stFilterPill, a.stFilterPill{display:inline-flex;align-items:center;gap:0.25rem;padding:0.375rem 0.625rem;font-size:0.75rem;font-weight:500;color:#374151;background-color:var(--theme-area-bg);border:1px solid var(--theme-area-border);border-radius:999px;text-decoration:none;transition:all 0.15s ease;}.stFilterPill:hover, a.stFilterPill:hover{border-color:var(--theme-link-color);color:var(--theme-link-color);}[data-ips-scheme="dark"] .stFilterPill, [data-ips-scheme="dark"] a.stFilterPill{color:#d1d5db;}[data-ips-scheme="dark"] .stFilterPill:hover, [data-ips-scheme="dark"] a.stFilterPill:hover{color:var(--theme-link-color);}.stFilterPill--active{background-color:var(--theme-link-color);border-color:var(--theme-link-color);color:#fff;}.stFilterPill--awaiting{border-color:#f59e0b;}.stFilterPill--awaiting.stFilterPill--active{background-color:#f59e0b;color:#111827;}[data-ips-scheme="dark"] .stFilterPill--awaiting.stFilterPill--active, [data-ips-scheme="dark"] a.stFilterPill--awaiting.stFilterPill--active{color:#111827 !important;}.stFilterPill--awaiting-user{border-color:#7c3aed;color:#7c3aed;}.stFilterPill--awaiting-user.stFilterPill--active{background-color:#7c3aed;border-color:#7c3aed;color:#fff;}.stFilterPill--open{border-color:#3b82f6;color:#3b82f6;}.stFilterPill--open.stFilterPill--active{background-color:#3b82f6;border-color:#3b82f6;color:#fff;}.stFilterPill--resolved{border-color:#16a34a;color:#16a34a;}.stFilterPill--resolved.stFilterPill--active{background-color:#16a34a;border-color:#16a34a;color:#fff;}.stFilterPill--closed{border-color:#6b7280;color:#6b7280;}.stFilterPill--closed.stFilterPill--active{background-color:#6b7280;border-color:#6b7280;color:#fff;}.stFilterPill__count{display:inline-flex;align-items:center;justify-content:center;min-width:1.125rem;height:1.125rem;padding:0 0.25rem;font-size:0.625rem;font-weight:600;background-color:rgba(0,0,0,0.1);border-radius:999px;}.stFilterPill--active .stFilterPill__count{background-color:rgba(255,255,255,0.25);}.stFilterPill--priority-urgent{border-color:#dc2626;color:#dc2626;}.stFilterPill--priority-urgent:hover{background-color:#fef2f2;}.stFilterPill--priority-urgent.stFilterPill--active{background-color:#dc2626;border-color:#dc2626;color:#fff;animation:urgentPulse 2s ease-in-out infinite;}@keyframes urgentPulse{0%, 100%{box-shadow:0 0 0 0 rgba(220, 38, 38, 0.4);}50%{box-shadow:0 0 0 4px rgba(220, 38, 38, 0);}}.stFilterPill--priority-high{border-color:#ea580c;color:#ea580c;}.stFilterPill--priority-high:hover{background-color:#fff7ed;}.stFilterPill--priority-high.stFilterPill--active{background-color:#ea580c;border-color:#ea580c;color:#fff;}.stFilterPill--priority-normal{border-color:#6b7280;color:#6b7280;}.stFilterPill--priority-normal:hover{background-color:#f9fafb;}.stFilterPill--priority-normal.stFilterPill--active{background-color:#6b7280;border-color:#6b7280;color:#fff;}.stFilterPill--priority-low{border-color:#22c55e;color:#22c55e;}.stFilterPill--priority-low:hover{background-color:#f0fdf4;}.stFilterPill--priority-low.stFilterPill--active{background-color:#22c55e;border-color:#22c55e;color:#fff;}.stTicketCard--staff{padding-right:1rem;}.stTicketCard--urgent{border-left:3px solid #dc2626;background-color:#fef2f2;}[data-ips-scheme="dark"] .stTicketCard--urgent{background-color:rgba(220, 38, 38, 0.15);}.stTicketCard--mine{border-left:3px solid #3b82f6;background-color:#eff6ff;}[data-ips-scheme="dark"] .stTicketCard--mine{background-color:rgba(59, 130, 246, 0.15);}.stTicketCard__actions{flex-shrink:0;margin-left:auto;position:relative;}.stTicketCard__actions > a, .stTicketCard__actionBtn{color:var(--theme-text-light);padding:0.5rem;text-decoration:none;display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:6px;transition:background-color 0.2s ease;}.stTicketCard__actions > a:hover, .stTicketCard__actionBtn:hover{color:var(--theme-link-color);background-color:var(--theme-area-background, rgba(0, 0, 0, 0.05));}[data-ips-scheme="dark"] .stFilterPill--priority-urgent:hover{background-color:rgba(220, 38, 38, 0.2);}[data-ips-scheme="dark"] .stFilterPill--priority-high:hover{background-color:rgba(234, 88, 12, 0.2);}[data-ips-scheme="dark"] .stFilterPill--priority-normal:hover{background-color:rgba(107, 114, 128, 0.2);}[data-ips-scheme="dark"] .stFilterPill--priority-low:hover{background-color:rgba(34, 197, 94, 0.2);}@media (max-width:768px){.stSupportHeader{flex-direction:column;align-items:stretch;}.stSupportHeader__actions{justify-content:flex-start;}.stSupportHeader__actions--dashboard{display:grid;grid-template-columns:repeat(auto-fit, minmax(180px, 1fr));align-items:stretch;justify-content:stretch;width:100%;}.stSupportHeader__btn--dashboard{width:100%;white-space:normal;line-height:1.3;}.stSupportHeader__actions--index{display:grid;grid-template-columns:repeat(auto-fit, minmax(180px, 1fr));align-items:stretch;justify-content:stretch;width:100%;}.stSupportHeader__btn--index{width:100%;white-space:normal;line-height:1.3;}.stSupportFilters{flex-direction:column;align-items:stretch;}.stSupportFilters__tabs{order:2;}.stSupportFilters__tabs > .stSupportPresence{margin-left:0;width:100%;justify-content:flex-end;}.stSupportFilters__search{order:1;margin-bottom:0.5rem;}.stSupportFilters__searchInput{width:100%;}.stTicketCard{flex-wrap:wrap;}.stTicketCard__icon{width:36px;height:36px;font-size:1rem;}.stTicketCard__time{width:100%;order:4;text-align:left;margin-top:0.5rem;padding-top:0.5rem;border-top:1px dashed var(--theme-area-border);}.stTicketCard__timeLabel{display:inline;margin-right:0.25rem;}.stSupportTicketItem{flex-direction:column;gap:0.5rem;}.stSupportTicketItem__id{min-width:auto;}.stSupportTicketItem__badges{width:100%;justify-content:flex-start;}.stSupportDashboard__stats{grid-template-columns:repeat(2, 1fr);}.stDashboardSummary{grid-template-columns:repeat(2, 1fr);}.stDashboardStats{grid-template-columns:repeat(2, 1fr);}.stDashboardStats__value{font-size:1.75rem;}.stQuickStats{flex-direction:column;align-items:flex-start;gap:0.5rem;}.stStaffFilters__row{flex-direction:column;align-items:flex-start;}.stStaffFilters__row > .stStaffPresenceRow{margin-left:0;width:100%;justify-content:flex-end;}.stStaffFilters__group{width:100%;flex-wrap:wrap;}.stStaffFilters__options{width:100%;}.stStaffFilters__group .ipsInput--select{width:100%;}.stTicketCard--staff{padding-right:1rem;flex-wrap:wrap;}.stTicketCard__actions{width:auto;order:5;margin-left:0;margin-top:0.5rem;}.stTicketCard__activity{width:100%;order:4;text-align:left;margin-top:0.5rem;}}.stTicketPage{--st-surface-bg:var(--theme-area-bg);--st-surface-bg-alt:var(--theme-area-bg-light);--st-surface-border:var(--theme-area-border);--st-surface-radius:12px;--st-surface-shadow:0 1px 2px rgba(0,0,0,0.06);}[data-ips-scheme="dark"] .stTicketPage{--st-surface-shadow:0 1px 2px rgba(0,0,0,0.35);}.stTicketPage .ipsBox{border-radius:var(--st-surface-radius);box-shadow:var(--st-surface-shadow);}.stTicketPage .ipsBox__header{border-top-left-radius:var(--st-surface-radius);border-top-right-radius:var(--st-surface-radius);}.stTicketPage .ipsBox__body{border-bottom-left-radius:var(--st-surface-radius);border-bottom-right-radius:var(--st-surface-radius);}:root{--st-gap-xs:0.25rem;--st-gap-sm:0.375rem;--st-gap-md:0.5rem;--st-gap-lg:0.75rem;--st-gap-xl:1rem;--st-gap-section:0.75rem;--st-card-padding:0.5rem;--st-card-padding-lg:0.625rem;--st-card-padding-xl:0.75rem;}.stTicketHeader{border-left:4px solid var(--theme-primary-color, #6366f1);margin-bottom:var(--st-gap-section);}.stTicketHeader .ipsBox__header{padding:0.875rem 1.125rem;}.stTicketPresencePriority{display:inline-flex;align-items:center;margin-left:0.5rem;}.stTicketPresencePriority .ipsLiveActivity--presence{white-space:nowrap;gap:0.3rem;padding:0.22rem 0.5rem;font-size:0.75rem;line-height:1.1;}.stTicketPresencePriority .ipsLiveActivity--presence .ipsCaterpillar{--i-basis:22px;}.stTicketPresencePriority .ipsLiveActivity--presence .ipsCaterpillar > span{width:22px;height:22px;font-size:0.72rem;}.stTicketHeader .ipsBox__header h1{font-size:1.25rem;margin:0;}.stTicketHeader__meta{padding:0.5rem 1.125rem 0.875rem !important;font-size:0.8125rem;color:var(--theme-text-light);display:flex;align-items:center;gap:0.5rem;flex-wrap:wrap;}.stTicketHeader__meta i{opacity:0.6;font-size:0.75rem;}.stTicketHeader .ipsBadge{margin-left:0.25rem;}.stTicketLayout{display:flex;gap:1.25rem;align-items:flex-start;}.stTicketLayout__main{flex:1;min-width:0;display:flex;flex-direction:column;gap:var(--st-gap-section);}.stMessageCard{margin-bottom:0;}.stMessageCard .ipsBox__header{padding:0.75rem 1rem;background:var(--st-surface-bg-alt);}.stMessageCard .ipsBox__header .i-flex.i-gap_2{gap:0.5rem !important;}.stMessageCard .ipsBox__header .cAuthorPane_photo, .stMessageCard .ipsBox__header .ipsUserPhoto{margin-right:0.375rem;}.stMessageCard .ipsBox__header .ipsDisplay_block{margin-top:0.125rem;}.stMessageCard .ipsBox__body{padding:0.875rem 1rem;}.stMessageCard .ipsBox__body .ipsRichText{line-height:1.6;}.stMessageCard__author{display:flex;flex-direction:column;justify-content:center;gap:2px;}.stMessageCard__name{display:block;font-size:0.9375rem;font-weight:600;line-height:1.2;}.stMessageCard__name a{color:var(--theme-text-color);text-decoration:none;}.stMessageCard__name a:hover{color:var(--theme-link-hover);}.stMessageCard__time{display:block;font-size:0.75rem;color:var(--theme-text-light);line-height:1.2;}.stMessageCard--staff{border-left:3px solid #3b82f6;}.stMessageCard .ipsBadge.ipsBadge--positive{background-color:rgba(34, 197, 94, 0.12);color:#15803d;border:1px solid rgba(34, 197, 94, 0.25);}[data-ips-scheme="dark"] .stMessageCard .ipsBadge.ipsBadge--positive{background-color:rgba(34, 197, 94, 0.18);color:#4ade80;border-color:rgba(34, 197, 94, 0.30);}.stMessageCard .ipsBox__body .ipsEmbedded, .stMessageCard .ipsBox__body .ipsQuote, .stMessageCard .ipsBox__body [data-ipsEmbed]{margin:0.5rem 0;padding:0.5rem;}.stConversation__divider{display:flex;align-items:center;gap:0.5rem;margin:0.75rem 0;}.stConversation__divider .ipsHr{flex:1;margin:0;}.stConversation__count{font-size:0.75rem;font-weight:600;color:rgb(107, 114, 128);text-transform:uppercase;letter-spacing:0.05em;white-space:nowrap;padding:0.25rem 0.5rem;background:var(--st-surface-bg-alt);border:1px solid var(--st-surface-border);border-radius:999px;}.stReplyForm{margin-top:1rem;}.stReplyForm .ipsFieldRow__label{display:none;}.stReplyForm .ipsComposeArea{margin-bottom:0;}.stCannedResponses{background:var(--theme-area-bg);border:1px solid var(--theme-area-border);border-radius:var(--st-surface-radius);padding:0.75rem;}.stCannedResponses .ipsFieldRow__label{display:block;font-size:0.75rem;font-weight:600;text-transform:uppercase;letter-spacing:0.03em;color:var(--theme-text-light);margin-bottom:0.375rem;}.stCannedResponses .ipsInput--select{width:100%;}.stReplyForm .ipsComposeArea_editor{border-radius:var(--st-surface-radius);box-shadow:var(--st-surface-shadow);border:1px solid var(--st-surface-border);}.stReplyForm .ipsComposeArea_editor .cke{border-radius:var(--st-surface-radius);}.stReplyForm .ipsComposeArea, .stReplyForm .ipsComposeArea_editor, .stReplyForm .cke_inner{overflow:visible;}.stReplyForm [data-ipsUploader]{margin-top:0.75rem;border-radius:var(--st-surface-radius);box-shadow:var(--st-surface-shadow);}.stReplyForm .ipsForm_submit, .stReplyForm .ipsButton[type="submit"]{margin-top:1rem;text-align:center;}.stReplyForm .ipsForm_submit .ipsButton{min-width:160px;}.stTicketLayout__sidebar{width:320px;flex-shrink:0;position:sticky;top:1rem;display:flex;flex-direction:column;gap:0.5rem;padding-bottom:0.5rem;}.stTicketLayout__sidebar .ipsBox{margin-bottom:0;}.stTicketLayout__sidebar > .ipsButton--fullWidth:first-child{margin-bottom:0.25rem;}.stTicketLayout__sidebar > .ipsButton--fullWidth:last-child{margin-top:0.25rem;}.stSidebarPanel{overflow:hidden;}.stSidebarPanel .ipsBox__header{background:var(--theme-area-bg-dark, var(--theme-area-bg));border-bottom:1px solid var(--theme-area-border);padding:0.625rem 0.875rem;}.stSidebarPanel .ipsBox__header h3{font-size:0.875rem;}.stSidebarPanel .ipsBox__body{padding:0.75rem 0.875rem;}.stSidebarPanel--history .ipsBox__body{max-height:min(40rem, calc(100vh - 18rem));overflow-y:auto;}.stAutoReplyOverview{display:flex;flex-direction:column;gap:1rem;padding:0.75rem;}.stAutoReplyOverview__global{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding:1rem;border:1px solid var(--theme-area-border);border-radius:8px;background:var(--theme-area-bg);}.stAutoReplyOverview__eyebrow{font-size:0.75rem;text-transform:uppercase;letter-spacing:0.08em;color:var(--theme-text_light);margin-bottom:0.35rem;}.stAutoReplyOverview__title{margin:0 0 0.5rem;}.stAutoReplyOverview__preview{font-size:0.875rem;line-height:1.5;}.stAutoReplyOverview__globalActions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:0.5rem;}.stAutoReplyOverview__toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;}.stAutoReplyOverview__filters{display:flex;align-items:center;gap:0.5rem;flex-wrap:wrap;flex:1 1 30rem;}.stAutoReplyOverview__search{flex:1 1 18rem;}.stAutoReplyOverview__mode{flex:0 0 12rem;}.stAutoReplyOverview__search .ipsInput, .stAutoReplyOverview__mode .ipsInput{width:100%;}.stAutoReplyOverview__count{font-size:0.875rem;color:var(--theme-text_light);}.stAutoReplyOverview__list{display:flex;flex-direction:column;gap:0.75rem;}.stAutoReplyOverview__row{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding:1rem 1.125rem;border:1px solid var(--theme-area-border);border-radius:12px;background:linear-gradient(135deg, rgba(255,255,255,0.03), rgba(255,255,255,0.01));box-shadow:inset 0 1px 0 rgba(255,255,255,0.03);transition:border-color 0.15s ease, transform 0.15s ease, background 0.15s ease;}.stAutoReplyOverview__row:nth-child(even){background:linear-gradient(135deg, rgba(59,130,246,0.08), rgba(59,130,246,0.03));border-color:rgba(59,130,246,0.18);}.stAutoReplyOverview__row:nth-child(odd){background:linear-gradient(135deg, rgba(245,158,11,0.06), rgba(245,158,11,0.02));border-color:rgba(245,158,11,0.16);}.stAutoReplyOverview__row:hover{transform:translateY(-1px);border-color:rgba(255,255,255,0.18);}.stAutoReplyOverview__rowTitle{margin:0 0 0.35rem;font-size:1rem;}.stAutoReplyOverview__rowMeta{margin-bottom:0.5rem;}.stAutoReplyOverview__rowPreview{font-size:0.875rem;line-height:1.5;}.stAutoReplyOverview__rowActions{flex-shrink:0;}.stAutoReplyOverview__pagination{padding-top:0.5rem;}@media screen and (max-width:979px){.stAutoReplyOverview{padding:0.25rem;}.stAutoReplyOverview__global{flex-direction:column;}.stAutoReplyOverview__globalActions{justify-content:flex-start;}.stAutoReplyOverview__row{flex-direction:column;}.stAutoReplyOverview__rowActions{width:100%;}}.stInfoTable{width:100%;border-collapse:collapse;}.stInfoTable tr{border-bottom:1px solid var(--theme-area-border);}.stInfoTable tr:last-child{border-bottom:none;}.stInfoTable td{padding:0.375rem 0;vertical-align:middle;}.stInfoTable__label{font-weight:600;font-size:0.8125rem;color:var(--theme-text-color);width:40%;}.stInfoTable__value{text-align:right;font-size:0.8125rem;}.stInfoTable__value .ipsBadge, .stInfoTable__value .stStatusBadge, .stInfoTable__value .stPriorityBadge{vertical-align:middle;}.stAssignAction{display:flex;flex-direction:column;gap:0.75rem;align-items:stretch;margin-bottom:0.75rem;}.stAssignAction > .ipsButton{width:100%;display:inline-flex;align-items:center;justify-content:center;text-align:center;white-space:nowrap;}.stAssignAction__form{display:flex;flex-direction:column;gap:0.5rem;margin:0;}.stAssignAction__form .ipsInput--select, .stAssignAction__form .ipsButton{width:100%;}.stWorkflowActions{padding-top:0.75rem;margin-top:0.75rem;border-top:1px solid var(--theme-area-border);display:flex;flex-direction:column;gap:0.75rem;}.stWorkflowField{display:flex;flex-direction:column;gap:0.375rem;}.stWorkflowField__label{font-size:0.6875rem;font-weight:600;text-transform:uppercase;letter-spacing:0.03em;color:var(--theme-text-light);}.stWorkflowActions .ipsInput--select{width:100%;}.stSidebarPanel--notes .ipsFieldRow{margin-bottom:0.375rem;}.stSidebarPanel--notes .ipsButton{margin-top:0.25rem;}.stNotesList{margin-bottom:0.75rem;}.stNotesForm{padding-top:0.75rem;border-top:1px solid var(--theme-area-border);}.stNote{padding:0.5rem;background:#fffbeb;border-radius:4px;margin-bottom:0.375rem;border-left:3px solid #f59e0b;}.stNote__header{display:flex;align-items:center;gap:0.375rem;margin-bottom:0.25rem;font-size:0.75rem;}.stNote__content{color:var(--theme-text-color);line-height:1.4;font-size:0.8125rem;}[data-ips-scheme="dark"] .stNote{background:rgba(251, 191, 36, 0.12);border-left-color:#f59e0b;}.stNote:last-child{margin-bottom:0;}.stHistoryList{display:flex;flex-direction:column;}.stHistoryItem{display:flex;flex-direction:column;gap:0.125rem;padding:0.375rem 0;border-bottom:1px solid var(--theme-area-border);}.stHistoryItem:first-child{padding-top:0;}.stHistoryItem:last-child{border-bottom:none;padding-bottom:0;}@media (max-width:1024px){.stTicketLayout{flex-direction:column;}.stTicketLayout__sidebar{width:100%;position:static;order:1;margin-top:1rem;}.stTicketLayout__main{order:0;}}@media (max-width:960px){.stSupportCenter__header{flex-direction:column;gap:1rem;text-align:center;}.stSupportCenter__actions{flex-direction:column;width:100%;}.stSupportCenter__actions .ipsButton{width:100%;justify-content:center;}.stDashboardStats{grid-template-columns:repeat(2, 1fr);}.stFilters{flex-direction:column;}.stFilters__group{width:100%;}}@media (max-width:767px){.stSupportCenter{padding:0.5rem;}.stSupportCenter__title{font-size:1.5rem;}.stSupportCenter__description{font-size:0.9rem;}.stTicketTabs{overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none;}.stTicketTabs::-webkit-scrollbar{display:none;}.stTicketTabs .ipsTabs__item{white-space:nowrap;flex-shrink:0;}.stTicketCard{display:flex;flex-wrap:wrap;padding:0.75rem;gap:0.5rem;position:relative;align-items:center;}.stTicketCard__icon{order:1;width:36px;height:36px;font-size:0.9rem;border-radius:8px;flex-shrink:0;align-self:flex-start;}.stTicketCard__main{order:2;flex:1 1 calc(100% - 50px);min-width:0;align-self:flex-start;}.stTicketCard__title{font-size:0.95rem;margin-bottom:0.25rem;}.stTicketCard__meta{font-size:0.7rem;gap:0.25rem 0.5rem;}.stTicketCard__activity{order:3;flex:0 0 auto;width:auto !important;display:flex;align-items:center;}.stTicketCard__badges{order:4;display:flex;flex-direction:row;align-items:center;gap:0.25rem;flex:1 0 auto;justify-content:flex-end;width:auto !important;}.stTicketCard__actions{order:5;position:static;flex:0 0 auto;width:auto !important;display:flex;align-items:center;margin-left:0.5rem;}.stTicketCard__lastReply{flex-direction:row;align-items:center;gap:0.25rem;}.stTicketCard__replyBy{font-size:0.65rem;}.stTicketCard__replyTime{font-size:0.75rem;}.stStatusBadge, .stPriorityBadge{font-size:0.6rem;padding:0.15rem 0.4rem;}.stDashboardTicketRow{flex-wrap:wrap;padding:0.75rem;gap:0.5rem;}.stDashboardTicketRow__main{flex:1;min-width:calc(100% - 50px);}.stDashboardTicketRow__badges{flex-direction:row;gap:0.25rem;}.stDashboardTicketRow__activity{min-width:auto;margin-left:auto;}.stSupportTicketRow{padding:0.75rem !important;}.stSupportTicketRow .ipsDataList__icon{display:none;}.stSupportTicketRow .ipsDataList__title{font-size:0.95rem;}.stSupportTicketRow .ipsDataList__meta{font-size:0.8rem;flex-wrap:wrap;}.stSupportTicketRow .ipsBadge{font-size:0.7rem;padding:0.2rem 0.4rem;}.stDashboardStats{display:grid;grid-template-columns:repeat(2, minmax(0, 1fr));gap:0.75rem;}.stDashboardStats__card{min-width:0;padding:1rem 0.75rem;}.stDashboardSummary{display:none;}.stDashboardFilters{flex-direction:column;gap:0.5rem;}.stDashboardFilters__group{width:100%;}.stDashboardFilters select{width:100%;}.stFilterPills{overflow-x:auto;-webkit-overflow-scrolling:touch;flex-wrap:nowrap;padding-bottom:0.5rem;}.stFilterPills__item{white-space:nowrap;flex-shrink:0;}.stTicketHeader{padding:0.75rem;}.stTicketHeader h1{font-size:1.1rem;word-break:break-word;}.stTicketPresencePriority{margin-left:0;margin-top:0.35rem;width:100%;justify-content:flex-end;}.stTicketHeader__meta{flex-wrap:wrap;gap:0.25rem;font-size:0.8rem;}.stMessageCard .ipsBox__header{flex-direction:column;align-items:flex-start;gap:0.5rem;}.stMessageCard .ipsBox__body{padding:0.75rem;font-size:0.9rem;}.stTicketLayout{flex-direction:column;}.stTicketLayout__sidebar{width:100%;position:static;order:1;padding:0;margin-top:1rem;}.stTicketLayout__main{order:0;}.stSidebarPanel{margin-bottom:0.5rem;}.stSidebarPanel .ipsBox__body{padding:0.75rem;}.stWorkflowField{margin-bottom:0.5rem;}.stAssignAction .ipsButton{width:100%;justify-content:center;}.stInfoTable td{padding:0.4rem 0;font-size:0.85rem;}.stReplyForm{padding:0.5rem;}.stNotesList{max-height:200px;}.stNote{padding:0.5rem;font-size:0.85rem;}.stHistoryList{max-height:150px;}.stHistoryItem{font-size:0.8rem;}.stCreateTicket .ipsForm__row{flex-direction:column;}.stCreateTicket .ipsForm__label{width:100%;text-align:left;margin-bottom:0.25rem;}.stCreateTicket .ipsForm__input{width:100%;}}@media (max-width:480px){.stSupportCenter__title{font-size:1.25rem;}.stTicketHeader h1{font-size:1rem;}.stStatCard__value{font-size:1.25rem;}.stStatCard__label{font-size:0.75rem;}.stTicketHeader .i-align-items_center{flex-direction:column;align-items:flex-start;gap:0.25rem;}.stMessageCard .ipsUserPhoto--small{width:32px;height:32px;}}